DB4402-V2 How to: I have connected DB4402-V2 to my LAN. How can I access the device?
DB4402-V2 has an assigned Static IP address. In order to establish a communication with the device, your PC should be connected to the same Subnetwork as the DB4402-V2. For further information, please refer to the Quick User Guide which can be found on our website.
DB4402-V2 How to: I do not hear the audio from the ‘Listen’ button of the WEB Interface.
Please verify that your speakers/headphones are connected and the audio is not muted. Also, there is some buffering performed by the web browser before the audio starts. This process may take about 20 seconds or more for some browsers. Another important condition is that the connection bandwidth should be high enough; otherwise the audio will skip or become choppy.
DB4402-V2 How to: How can I switch between %/KHz (RDS/RBDS Mode)?
The mode could be changed via the WEB Interface only. The menu path for both the Receiver and Streamer WEB Interfaces is: Settings > Tuner > section “RDS/RBDS Mode”.
DB4402-V2 How to: I forgot the master password for the DEVA Device Manager Software, what should I do?
If due to any reason you have forgotten your Master Password, contact us at support@devabroadcast.com for detailed instructions on the reset procedure.
DB4402-V2 How to: I have forgotten my password for the WEB Interface Receiver and/or Streamer. What should I do?
If due to any reason you have forgotten your WEB Interface password, in order for a new password to be assigned to the device, the unit should be returned to its factory defaults via Hardware reset.
DB4402-V2 How to: Hardware reset the DB4402-V2?
This process will fully restore the unit to its Factory Defaults, including the Network settings.
1. Disconnect the unit from the power supply;
2. Locate the RESET button on the Rear panel, section Receiver 1 or Receiver 2, ;
3. Press and hold the RESET button;
4. Connect the power supply cable to the unit;
5. Keep pressing the RESET button until the POWER led starts blinking;
6. Release the RESET button;
This procedure should be completed for each receiver.
DB44402-V2 How to: I cannot receive SMS from the monitoring equipment. How can I configure the GSM modem?
First, you will have to make sure that the GSM modem is properly connected to the device. Then enter the device via the WEB Interface and go to Settings > Comm > GSM Modem section. Check the baud rate, as it is mandatory for the proper operation of the GSM Modem. You will also have to make sure that the PIN security of the used SIM card is disabled.
If the above conditions are fulfilled you could proceed with the next step. Up to four numbers for SMS alarm notifications could be set. We recommend a test SMS to be generated (via pressing the ‘Test’ button), once all needed settings are applied. Upon success, the SMS will be delivered to all specified GSM numbers.
Example of Test SMS Message:
DB4402-V2 Test Message.The current condition of the GSM Modem could be checked in the “Status Screen”.
DB4402-V2 How to: I cannot receive E-mails from the monitoring equipment. How can I configure the E-mail client?
The unit should be configured according to the e-mail provider’s specifications. Otherwise, messages to your e-mail account will not be received. The configuration is made through the WEB Interface, Settings > E-mail section.
Enter the desired alarm recipients in e-mail 1 and/or e-mail 2 fields. Fill in your e-mail account settings: Sender, Username and Password, Server, SMTP port and connection type. You can also change the host name if necessary or otherwise leave it as it is.
We recommend you to use the ‘Test’ button and generate a test e-mail, which upon success will be delivered to the specified E-mail 1 and/or E-mail 2.
Example of Test E-mail Message:
DB4402-V2 Test Message.
Please do not reply to this e-mail.Note that the “Network” section should also be correctly configured, most importantly the “DNS” parameter if you want to use server names (ex: “smtp.yourdomain.com”).