Compact RF2IP Hub How to: I have connected the RF2IP Hub to my LAN. How can I access the device?
Compact RF2IP Hub has an assigned Static IP address. In order to establish a communication with the device, your PC should be connected to the same Subnetwork as RF2IP Compact Hub. For further information, please refer to the Quick User Guide which can be found on our website.
Compact RF2IP Hub How to: I cannot receive E-mails from the monitoring equipment. How can I configure the E-mail client?
The unit should be configured according to the e-mail provider’s specifications. Otherwise, messages to your e-mail account will not be received. The configuration is made through the WEB Interface, Settings > Comm> E-mail section.
Enter the desired alarm recipients in e-mail 1 and/or e-mail 2 fields. Fill in your e-mail account settings: Sender, Username and Password, Server, SMTP port and connection type. You can also change the host name if necessary or otherwise leave it as it is.
We recommend you to use the ‘Test’ button and generate a test e-mail, which upon success will be delivered to the specified E-mail 1 and/or E-mail 2.
Example of Test E-mail Message:
Compact RF2IP Hub Test Message.
Please do not reply to this e-mail.Note that the “Network” section should also be correctly configured, most importantly the “DNS” parameter if you want to use server names (ex: “smtp.yourdomain.com”).
Compact RF2IP Hub How to: I have forgotten my password for the WEB Interface. What should I do?
If due to any reason you have forgotten your WEB Interface password, in order for a new password to be assigned to the device, the unit should be returned to its factory defaults.
The procedure is performed via the reset button placed on the rear panel of the device. To ensure that the procedure has been properly completed, please follow the instructions below:
1.Unplug the device from the power supply; 2.Press and hold the reset button; 3.While pressing the button, connect the device to the power supply again; 4.Wait for a few seconds, until the Power LED starts blinking; 5.Release the reset button; 6.The device should be returned to its factory defaults.
Compact RF2IP Hub How to: How to reset the RF2IP Hub to its factory defaults without having access to the WEB Interface?
To start a Hardware Reset, disconnect the power supply cable from the unit. Then locate the RESET button on Rear panel (labeled in red on the picture), press and hold it.
Afterwards, connect the power supply cable to the unit and keep the RESET button hold until the POWER led starts blinking. Release the RESET button and wait for RF2IP to reboot with the factory default settings.